Shipping & Delivery

Shipping and Delivery Information♡

 At Jew-el, we are committed to providing the best possible experience for our customers, which includes free shipping to all countries and delivering your order in a timely manner and ensuring each product meets our high-quality standards.

Processing Time♡

Standard UK Orders: We aim to process all orders within 2 to 5 business days. During this process, each product undergoes a thorough quality check to ensure it meets our strict standards. Our goal is to provide you with the highest quality items, and this extra step ensures that you receive only the best.

Holiday & Peak Periods: Please note that during holidays or peak times, processing may take slightly longer, and orders could take up to 4 to 10 working days to be processed. We appreciate your patience and understanding during these busy periods.

 

Dispatch & Delivery Time♡

Once your order has been processed and quality checked, it will be dispatched promptly. For all orders, allow up to 14 business days for delivery once dispatched. Please contact us if you do not receive your order in this time and we will send over the tracking information

Personalised Products♡

Please note that personalized products may take up to 20 business days to arrive, as they are carefully tailored to each customer's specifications. We appreciate your patience and understanding as we craft your unique piece. Thank you for shopping with us, and we look forward to delivering your custom order!

Disclaimer ! While most orders will be received much sooner than the estimated grace periods, these timeframes are in place to ensure that we are providing you with the best quality products. We are dedicated to delivering your order as quickly as possible without compromising on quality.

If you have any questions or need assistance with your order, please don’t hesitate to contact us. We’re here to help!

Thank you for choosing Jew-el ♡